Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped to the address provided at checkout.
You will receive a confirmation email with tracking details once your order has been dispatched.
2. Shipping Time & Delivery Estimates
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- International Shipping: 7–20 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control such as customs delays, carrier issues, or peak seasons.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly displayed on the Website.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status.
5. Delays and Issues
While we strive to ensure timely delivery, delays may occur due to:
- High demand periods
- Weather conditions
- Customs processing (for international orders)
Versora LLC is not responsible for delays caused by shipping carriers or customs authorities.
6. Incorrect Address
Please ensure that your shipping address is correct at the time of placing the order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us immediately at versorallc@gmail.com.
7. Lost or Stolen Packages
Versora LLC is not liable for lost or stolen packages marked as delivered by the carrier. If you experience this issue, please contact the shipping carrier directly.
However, feel free to reach out to us, and we will do our best to assist you.
8. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the damaged item and packaging
We will review your case and arrange a replacement or refund if applicable.
9. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
10. Contact Information
If you have any questions about this Shipping Policy, please contact us:
Versora LLC
30 N Gould St #49936
Sheridan, WY 82801, USA
Email: versorallc@gmail.com